Privacy Policy — 77ad Game

1. Overview

This Privacy Policy applies to all users of the 77ad game platform and covers all personal data collected through the website, account registration process, payment transactions and ongoing use of the platform's features — including sports betting on cricket, PSL, T20 and football, live casino games, slots, fish games and any other services offered under the 77ad game brand.

By registering an account or using any part of the 77ad game platform, you confirm that you have read and understood this Privacy Policy and that you consent to your personal data being processed in the ways described here. If you do not agree with any part of this policy, you should not use the platform.

This policy should be read alongside the Terms and Conditions and the Responsible Gaming guidelines, both of which form part of the full agreement governing your use of the platform.

2. What We Collect

77ad game collects different categories of personal data depending on how you interact with the platform. The table below provides a clear breakdown:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data. We only collect what is necessary for the operation of the platform and the services you use.

3. How We Collect Data

Your personal data is collected through several channels:

• Direct registration: Information you provide when creating your 77ad game account, including your name, contact details and date of birth.
• Transactions: Payment information collected when you make a deposit or request a withdrawal in PKR via JazzCash, Easypaisa, Raast, bank transfer, cards or other supported mobile wallets.
• Platform usage: Data generated automatically as you use the platform — games played, bets placed, session logs and feature interactions.
• Device and browser data: Technical information collected automatically when you access the platform, including your IP address, device identifiers and browser configuration.
• Support interactions: Information you provide when contacting the 77ad game support team through any available channel.
• Cookies and similar technologies: Data collected through cookies and tracking technologies as described in Section 7 of this policy.
• Identity verification: Documents or information provided during identity verification processes, which may be required before processing withdrawals or at other stages of account management.

4. How We Use Your Data

77ad game uses personal data only for purposes that are necessary for operating the platform and serving players. Specifically, your data may be used for the following:

• Creating and managing your 77ad game account, including verifying your identity and age.
• Processing PKR deposits and withdrawals through JazzCash, Easypaisa, Raast and other supported payment methods.
• Detecting and preventing fraud, money laundering, multi-accounting and other prohibited activity as described in the Terms and Conditions.
• Sending you important account-related communications — such as security alerts, withdrawal confirmations and policy updates. These communications are necessary for account operation and cannot be opted out of while your account is active.
• Providing customer support and resolving queries or disputes related to your account or transactions.
• Monitoring platform usage to support responsible gaming — for example, identifying unusual session patterns that may indicate a player needs support.
• Improving platform performance, game offerings and the overall user experience based on aggregated usage data.
• Complying with internal security and audit requirements.

5. Payment Data

All financial transactions on 77ad game are conducted in Pakistani Rupees (PKR). When you make a deposit or withdrawal, the payment details you provide — such as your JazzCash mobile number, Easypaisa account reference or bank account details — are used solely to process that transaction.

77ad game does not store full payment credentials such as complete card numbers or bank account passwords. Payment processing for card transactions is handled by certified payment processors, and only transaction reference data is retained on our systems for reconciliation and dispute resolution purposes.

• Payment account numbers associated with JazzCash, Easypaisa and Raast are stored in a format that allows us to match future transactions to your account but is not used for any purpose beyond payment processing.
• Transaction records — including deposit amounts, withdrawal amounts and timestamps in PKR — are retained for the period described in Section 8 of this policy.
• You must ensure that all payment methods you use on the 77ad game platform are registered in your own name. Use of third-party payment accounts is prohibited under the Terms and Conditions.

6. Sharing Your Data

77ad game does not sell, rent or trade your personal data to third parties for marketing or commercial purposes. Your data may be shared only in the following limited circumstances:

• Payment processors: Financial data is shared with payment service providers — such as mobile wallet operators and card processing partners — only to the extent necessary to complete your deposit or withdrawal transaction.
• Technology service providers: We use third-party technology partners to help operate the platform, including hosting, security monitoring and fraud detection services. These partners process your data only on our instructions and are subject to confidentiality obligations.
• Game content providers: Technical session data may be shared with the game studios whose titles are hosted on the 77ad game platform for the purpose of game performance monitoring and RNG certification. No personally identifiable information beyond a session identifier is shared for this purpose.
• Internal investigations: In cases of suspected fraud, bonus abuse or multi-accounting, relevant account data may be reviewed by our internal compliance and security teams.
• Legal requirements: If required by a lawful order, court instruction or other legally binding process, 77ad game may disclose personal data to the relevant authority. We will only do so to the extent strictly required.

Any third parties with whom data is shared in the circumstances above are required to handle it securely and use it only for the specific purpose for which it was shared. 77ad game does not grant third parties permission to use your data for their own independent commercial purposes.

7. Cookies & Tracking

77ad game uses cookies and similar tracking technologies to support the operation of the platform. Cookies are small text files placed on your device when you access the platform. They allow the platform to recognise your device across sessions and provide a consistent, functional experience.

The types of cookies used on the 77ad game platform include:

• Essential cookies: Required for core platform functionality, including keeping you logged in during a session, remembering your language preference and maintaining session security. These cannot be disabled without significantly affecting your ability to use the platform.
• Analytics cookies: Used to collect aggregated, anonymised data about how users interact with the platform — such as which pages are visited most frequently and how long sessions last. This information helps us improve the platform experience.
• Security cookies: Used to detect and prevent fraudulent activity, bot access and suspicious session behaviour.
• Preference cookies: Used to remember choices you have made — such as display settings or notification preferences — so you do not need to re-configure them on each visit.

You can manage cookie preferences through your browser settings. Blocking certain cookies may affect the functionality of specific platform features. Essential and security cookies cannot be disabled without compromising account security and platform operation.

8. Data Retention

77ad game retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by our internal policies. The general retention periods are as follows:

• Account and identity data: Retained for the duration your account is active, and for a defined period after account closure to allow for dispute resolution, fraud investigation and compliance purposes.
• Transaction records: PKR deposit and withdrawal records are retained for a minimum period to support financial reconciliation, withdrawal queries and internal audit.
• Support communications: Chat logs and email correspondence with the support team are retained for a reasonable period to allow follow-up on unresolved queries and for quality assurance purposes.
• Technical and session data: IP address logs, device data and session records are retained for a shorter period primarily for security monitoring and fraud detection purposes.

When personal data is no longer required and the applicable retention period has elapsed, it is deleted or anonymised in a secure manner. Anonymised, aggregated data — which cannot be linked back to any individual — may be retained indefinitely for platform analytics and improvement purposes.

9. Data Security

77ad game takes the security of your personal data seriously. We implement technical and organisational measures designed to protect your information from unauthorised access, accidental loss, alteration or disclosure. These measures include:

• Encrypted transmission of data between your device and the 77ad game platform using industry-standard TLS encryption.
• Restricted access to personal data — only team members who need access to specific data in order to perform their role are granted that access.
• Regular security monitoring of platform systems to detect and respond to potential threats.
• Secure storage of account credentials — passwords are stored in hashed form and are never stored or transmitted in plain text.
• Fraud detection systems that monitor for unusual account activity and flag suspicious transactions for review.

While 77ad game takes reasonable steps to protect your data, no online platform can guarantee absolute security. You are also responsible for protecting your own account — keep your password confidential, do not share your login details with anyone, and contact support immediately if you suspect your account has been accessed without your authorisation.

10. Your Rights

As a user of the 77ad game platform, you have the following rights regarding your personal data. To exercise any of these rights, contact the support team through your account's support channel:

Please note that some rights are subject to conditions. For example, the right to erasure may not apply where we are required to retain data for fraud prevention or legal compliance purposes. Where a request cannot be fulfilled in full, we will explain the reason clearly.

Identity verification will be required before any data access or deletion request is processed, to ensure we are responding to the genuine account holder.

11. Minors

The 77ad game platform is strictly intended for users aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18. The registration process requires users to confirm their age, and identity verification may be requested at any point to confirm this.

If 77ad game becomes aware that personal data has been collected from a person under the age of 18, that account will be suspended immediately, any associated balance will be withheld pending investigation, and the data will be deleted from our systems as quickly as reasonably practicable.

If you believe that a person under the age of 18 has created an account on the 77ad game platform, please contact support immediately so the matter can be investigated and resolved without delay.

12. Policy Changes

77ad game reserves the right to update this Privacy Policy at any time. When changes are made, the revised policy will be published on this page with an updated "Last Updated" date. Continued use of the platform after a revised policy is published constitutes acceptance of the updated terms.

We recommend reviewing this page periodically to stay informed about how your data is handled. For significant changes that materially affect how your personal data is used, we may notify active users through the platform or via registered contact details, though this is not guaranteed for all updates.

13. Contact

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how your personal information is being handled, please get in touch with the 77ad game support team through the in-platform support channel.

For responsible gaming support, self-exclusion requests or concerns about your gaming behaviour, please visit the Responsible Gaming page for dedicated guidance and support options.